Shipping Policy
If you have any questions, please do not hesitate to contact customer service.
Email: service@pearichjewels.com
* We offer worldwide shipping.Shipping times are estimates and start from the ship date, rather than the order date, and may take longer than expected due to invalid addresses, customs clearance procedures, or other causes. For information on delivery time, please contact us.
- Please submit a ticket within 2 months after shipment if the package does not arrive on time, our representative will contact you within 24 hours. Please note that late applications may not be accepted.
SHIPPING FEES & DELIVERY TIME
PLEASE NOTE THAT THESE ARE ESTIMATED DELIVERY TIMES ONLY.
In some unlikely events, packages may take up to 40 business days for delivery.
The United States & Canada
Estimated Delivery Time: 8-10 business days
The United Kingdom & Europe
Estimated Delivery Time: 8-10 Business days
Order Processing
Online orders are processed during business hours Monday – Friday, 1pm ET, excluding major holidays.
Once your order is placed, you will receive an email confirmation.
Please allow 1-3* business days to fulfill your order.
Once your order is fulfilled and ready to ship, you will receive an email with shipping confirmation and tracking details.
$9.99 flat rate
A confirmation email will be sent to you once the order has been authorized and verified. We start to prepare it. We have put a lot of focus on making sure items are delivered to our customers as quickly as possible. You will receive your email of shipping information within 1 to 3 business days from the date of completion.And we provide free shipping for all order above $59.9 value.
CHECK
A confirmation email will be sent to you once the order is authorized and verified. We start preparing your order immediately after it is verified. With this type of time frame, it is difficult for us to change or cancel your order, however we will do our best to support your request.And once your order has shipped, we will send you an email with shipping confirmation and a tracking number.
Check your track and trace number
You can check your parcel with the tracking number mainly at www.17track.net.
PROCESSING
Normally, it takes us 1-3 business days to process your order. Please note that this does not include holidays or weekends.
Order cancellation/modifications
If you change your mind, act quickly! We turn around and process orders extremely quickly.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 24 hours. Once the packaging and shipping process has started, it can no longer be cancelled.The refund will be received within 1-3 business days after the order is cancelled.
Customers need to charged additional import taxes
Customs fees for the items are levied by local governments - laws from nation to nation vary. Unfortunately, import taxes are something that pearichjewels cannot pay for as they are not a set amount.By purchasing our products, you agree to ship one or more packages to you, and customs charges may apply when they arrive in your country (this rarely happens).No taxes other than customs duties to be charged.
* Please note that international shipping is expensive and involves many custom fees for some countries, therefore, we recommend you to check your cart and the shipping information carefully to avoid cancellation and return requests otherwise you will need to pay round trip shipping fees and possible customs fees.